Privacy Policy

1. Data Controller

The data controller of the website www.wisme.eu (“Website”) is:

WISME SRLS
VAT No.: IT002711280038
Registered office: Italy
Email: sales@wisme.eu

2. Type of Website

The Website is an informational website.
There is no user registration, no customer account, and no e-commerce functionality.

Personal data is collected exclusively through online contact and request forms or direct email communications.

3. Personal Data Collected

Through the contact forms, we may collect the following personal data:

  • Name and surname

  • Company name

  • Email address

  • Phone number

  • Any information voluntarily provided in the message field

Additionally, technical data such as IP address and browser information may be collected for security and functionality purposes.

4. Purpose of Data Processing

Personal data is processed solely for the following purposes:

  • Responding to information requests

  • Managing commercial or technical inquiries

  • Providing requested services or proposals

  • Ensuring website security and proper operation

  • Complying with legal obligations

Personal data will not be used for automated profiling or unsolicited marketing.

5. Legal Basis for Processing

The processing of personal data is based on:

  • User consent, provided by submitting the contact form

  • Pre-contractual measures requested by the user

  • Legitimate interest related to business communication and website security

  • Legal obligations where applicable

6. Data Retention

Personal data is retained only for the time necessary to handle the request and any subsequent business relationship, unless a longer retention period is required by law.

7. Data Sharing

Personal data may be shared only with:

  • IT and hosting service providers

  • Professional advisors (legal, accounting)

  • Public authorities, when required by law

Personal data is not sold or transferred to third parties for marketing purposes.

8. Data Transfers Outside the EU

If personal data is transferred outside the European Union, such transfers will be carried out in compliance with the safeguards required by the GDPR.

9. User Rights

Users have the right to:

  • Access their personal data

  • Request rectification or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a competent supervisory authority

Requests may be sent using the contact details provided above.

10. Data Security

Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or misuse.

11. Changes to This Privacy Policy

This Privacy Policy may be updated at any time.
Any changes will be published on this page and will take effect upon publication.

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Copyright 2020 ©Wisme | All product names, trademarks, brands and logos cited belong to their respective owners and are used solely to indicate the intended purpose of the products offered, in accordance with Article 21 of the Industrial Property Code and EU Regulation 2017/1001. The brands and model names listed on this site are used solely to facilitate identification of the intended use of the offered spare parts and accessories. These references do not imply a direct relationship with the original manufacturers, unless expressly indicated. VAT: IT02711280038
Email: sales@wisme.eu - Phone: +39 3394627858